CHARACTERISTICS OF BUSINESS INFORMATION SYSTEMS AND THEIR IMPORTANCE FOR THE IMPROVEMENT OF LOGISTICAL SERVICE.

http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=70147235&site=ehost-live

The exchange of information, based and assisted by the information technologies, developed a variety of software applications for processing the information in the organizations, like ERP, ERP II, CMR, BI and other specialized applications. At the same time one of the main indicators for the estimation of the efficiency of the logistical systems and for the logistical planning, is the quality of the service to the customers and here is, where the role and importance of the application of the business informational systems comes forth. The insurance of the logistical system is of paramount importance for the clients. That is why, the aim of the present study is to examine the characteristic features of the basic business information systems and how they are applied in practice to improve the logistical service. [ABSTRACT FROM AUTHOR]